![]() So, its initial deployment is the biggest challenge. You have to do quite a bit of discovery to be able to deploy it for a customer. ![]() The latency has room for improvement." "Its configuration is fairly complicated. It's very difficult to understand." "Microsoft Intune's support for Mac devices is lacking and could be improved." "Microsoft Intune has a latency response time issue. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken." "The technical support could be improved." "Reporting and troubleshooting for the application deployment could be better. Any new feature that could be a benefit to our customers would be good." "In the next release, I would like a feature to be able to properly lock down the device. "There can be some added features, such as an improved dashboard. It is not possible to use Jamf Pro to upgrade devices." ![]() It's not a big deal, but I think there's room for improvement." "The upgrade process of this solutions could be improved. For instance, if I put a new version of the software, version 11 and the previous one was 10, Jamf Pro should be able to recognize if there's an update and update the policy automatically. For example, uploading a package to Jamf Pro and then updating the policy and other aspects, should be automatic. They shouldn't be like add-ons." "I think there's room for improvement on the automation. They can make some of the extension attributes the actual attributes. We'd that option available for Mac." "In some places, GUI could be more reactive." "Inventory reporting could be better, however, that is already slated to improve with some of the new features Apple has announced in WWDC 2022." "We would like to have some of the extension attributes configured so that those extension attributes can be part of the core structure. I love how reporting lets us create custom reports, however, I also feel like it could use some updating." "For Windows, we have a reset option. "Jamf does not go beyond Apple." "I am always complaining about the reporting side of things. It is very simple, and you don't really have a high learning curve with this." "The ease of use and access allows us to manage all of our devices collaboratively." "I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use." "It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf." We try to use it as much as possible, and then we have the support and community involvement to reach out to." "The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment." "We can set custom deployments based on every available parameter in macOS." "It is a great tool. "We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it." "Smart groups and just the way MDM works are valuable.
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